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June 9th, 2026

Knowledge

Alibaba’s Token Foundry move shows AI commercialization needs one operating layer

SCMP reported that Alibaba created Token Foundry, consolidating Tongyi Lab and Future Life Lab under CEO Eddie Wu as it pushes AI commercialization. The Bubbll takeaway is that AI value improves when model work, product teams and customer workflows share one operating layer.

Alibaba’s Token Foundry move shows AI commercialization needs one operating layer

Alibaba’s Token Foundry move shows AI commercialization needs one operating layer

SCMP Tech reported on 8 June 2026 that Alibaba established a new unit called Token Foundry, consolidating Tongyi Lab and Future Life Lab as the company pushes to commercialise artificial intelligence. The unit is reported to be led directly by CEO Eddie Wu Yongming, signalling that AI is being treated as a company-wide operating priority rather than an isolated lab.

For Bubbll, the useful lesson is organisational as much as technical. AI features in chat, CRM, commerce and hospitality tools become stronger when model capability, product decisions and customer workflows are connected through one operating layer with shared metrics.

That means designing for repeatable jobs: reply drafting, lead triage, guest-service recovery, order support and staff copilots. A model alone is not a product; the product is the workflow that safely turns AI output into business action.

Source: SCMP Tech

Image: “Artificial Intelligence & AI & Machine Learning” by mikemacmarketing, licensed under CC BY 2.0 via Wikimedia Commons. Attribution requested by source: Image via www.vpnsrus.com. Image source/license page: https://commons.wikimedia.org/wiki/File:Artificial_Intelligence_%26_AI_%26_Machine_Learning.jpg

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